Bridging the Generation Gap: Catering to Millennials in Business Travel

by Tim Wheatcroft


In a previous post I spoke a little about the recent GBTA / American Express Business Traveler Sentiment Survey, and the impact of booking and expense policies on business travelers. This week, let’s look at how organizations can best bridge the generation gap when it comes to providing a better experience for their largest (and growing) audience - Millennials.

Business Travel, Expense Policy

Why Sensible Travel Expense Policies are Critical for Business Traveler Happiness

by Tim Wheatcroft


The Global Business Travel Association recently announced the results of its Business Traveler Sentiment Index Global Report. The report assesses the overall happiness with several aspects of travelers’ overall experience, from making travel arrangements through to getting through airport security and taking various forms of ground and air transport.

Expense Management, For CFOs, Expense Fraud, Business Travel, Expense Policy

How Can You Maximize Expense Policy Compliance and Maintain Traveler Happiness?

by Tim Wheatcroft


Corporate travel and expense policy compliance is a constant theme in the business travel industry. Although using the corporate expense policy manual as a stick to beat your travelers may be a short-term solution to enforce compliance, it doesn’t address the underlying issues of why employees don’t adhere to the policy, and could also alienate travelers by imposing regulations that reduce productivity and create frustration.

For Travel Managers, Expense Policy

5 Benefits of Corporate Card Programs

by Robin Hanselman


Ah, here we are, the ever-popular debate on the pros vs the cons of corporate card programs! Why should businesses allow employees to have corporate cards? Some feel that they have the potential to increase the organization’s financial exposure, risk employees racking up large bills, and are potentially tricky for finance teams to both implement and manage on an ongoing basis. Done right, however, corporate credit and payment cards can offer wide-ranging financial, operational and security benefits. 

For CFOs, Expense Policy

Expense best practices to delight your employees AND your CFO

by Alan Rich


Anyone who has looked at some of the perks that companies offer will understand that any forward-thinking organization places a premium on attracting and retaining the best talent. When you factor that it costs an average of 6-9 months’ salary to replace an employee, spending a little extra to keep your team happy is a sound investment. The hard cost of employee turnover is, of course, just one issue here. Companies’ ability to thrive is reliant upon attracting and retaining the best talent. Being unable to keep and hire staff can have a seriously detrimental impact on an organization’s overall health.

For CFOs, Business Travel, Expense Policy

Seven tips for creating an expense policy that your employees will love (well, almost)

by Mandy Neske


We’d all love to fly first class and eat steak dinners on somebody else’s dime, but if everyone did that, many companies would run out of cash pretty quickly. Therefore, creating a sensible expense policy is a must for any organization to both control costs and, as we recently said in our white paper, reduce business expense fraud. Without a clear policy, staff are left in the dark about what is and isn’t allowed, and will just assume how much they can spend. And we all know what “assume” does.

For Travel Managers, Expense Reports, Expense Policy


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